How To Fix Beats PowerBeats Pro Not Working in 5 Simple Steps

How To Fix Beats PowerBeats Pro Not Working in 5 Simple Steps

Beats PowerBeats Pro wireless earbuds are renowned for delivering superior sound quality and convenience. However, like any electronic device, they may encounter issues from time to time. If you’re experiencing problems with your PowerBeats Pro not working as they should, don’t worry; we’ve got you covered. In this comprehensive guide, we’ll walk you through the process of troubleshooting and fixing these issues in five straightforward steps. So, let’s dive right in!

Diagnosing the Problem: Identifying the Culprits

Diagnosing the Problem Identifying the Culprits

Before we jump into the solutions, it’s essential to pinpoint the specific issue that’s causing your Beats PowerBeats Pro to misbehave. Here are some common problems you might encounter:

1. No Sound or Low Sound Quality

One of the most frustrating issues is when your PowerBeats Pro produce no sound or the audio quality is subpar. In this case, you’ll need to investigate both the earbuds and the connected device.

2. Connectivity Problems

If your PowerBeats Pro are struggling to connect to your device or keep disconnecting, it can be incredibly annoying. The culprit might be Bluetooth connectivity or device-related.

3. Battery Drain Issues

PowerBeats Pro should offer hours of playback, but if they run out of juice quickly, it can be a battery problem. Diagnosing this issue is crucial.

4. Charging Problems

Charging-related issues can hinder the functionality of your earbuds. Make sure to check the charging case and the earbuds themselves.

5. Buttons and Controls Not Responding

If the buttons on your PowerBeats Pro are unresponsive, it can make controlling your music a hassle. This could be due to software or hardware issues.

Now that we’ve identified the potential problems, let’s move on to the solutions.

Step 1: Ensuring Proper PowerBeats Pro Placement

Step 1 Ensuring Proper PowerBeats Pro Placement

How To Fix Beats PowerBeats Pro Not Working in 5 Simple Steps – Ensuring Proper PowerBeats Pro Placement

The first step in troubleshooting your PowerBeats Pro is to ensure they are correctly placed in your ears. Follow these steps:

  • Clean the Ear Tips: Over time, ear tips can accumulate dirt and debris, affecting sound quality. Clean them thoroughly.
  • Proper Insertion: Make sure the earbuds are snugly inserted into your ears, creating a tight seal for optimal sound.
  • Check for Earwax: Sometimes, earwax can clog the speaker mesh. Gently clean the mesh if needed.
  • Try Different Ear Tips: If the default ear tips don’t fit well, experiment with different sizes to find the most comfortable fit.

Step 2: Troubleshooting Sound Quality

How To Fix Beats PowerBeats Pro Not Working in 5 Simple Steps – Troubleshooting Sound Quality

If you’re still facing sound quality issues, follow these steps:

  • Adjust Volume: Ensure that the volume on your connected device is at an appropriate level.
  • Check the EQ Settings: Make sure your equalizer settings on your device aren’t causing audio distortion.
  • Reset PowerBeats Pro: Resetting your earbuds can resolve software-related sound problems. To do this, press and hold the button on each earbud for 10 seconds.
  • Update Firmware: Keep your PowerBeats Pro up-to-date by installing the latest firmware through the Beats app.

Step 3: Tackling Connectivity Problems

How To Fix Beats PowerBeats Pro Not Working in 5 Simple Steps – Tackling Connectivity Problems

For connectivity issues, follow these steps:

  • Reconnect: Remove your PowerBeats Pro from the Bluetooth list on your device and reconnect them.
  • Check Bluetooth Settings: Ensure that your device’s Bluetooth settings are correctly configured.
  • Check Interference: Avoid Wi-Fi routers and other electronic devices that may interfere with the Bluetooth signal.
  • Update Device Software: Make sure your device’s operating system is up-to-date.

Step 4: Resolving Battery Drain Issues

How To Fix Beats PowerBeats Pro Not Working in 5 Simple Steps – Resolving Battery Drain Issues

To address battery problems, consider the following:

  • Charge Properly: Ensure that your PowerBeats Pro are charging correctly in their case.
  • Case Battery Level: Check the battery level of the charging case to make sure it’s not the cause of the issue.
  • Battery Calibration: Occasionally, calibrating the battery can help resolve excessive drain problems.
  • Avoid Extreme Temperatures: High or low temperatures can impact the battery life of your PowerBeats Pro.

Step 5: Fixing Buttons and Controls

How To Fix Beats PowerBeats Pro Not Working in 5 Simple Steps – Fixing Buttons and Controls

If your buttons are unresponsive, try the following:

  • Clean Buttons: Dust or debris may hinder button responsiveness. Clean the buttons gently with a microfiber cloth.
  • Software Reset: Perform a software reset by connecting your PowerBeats Pro to your device and pressing and holding the button for 15 seconds.
  • Update Firmware: Ensure your PowerBeats Pro has the latest firmware installed.
  • Contact Customer Support: If all else fails, it might be a hardware issue, and you should reach out to Beats customer support for assistance.


In conclusion, troubleshooting and fixing issues with your Beats PowerBeats Pro can be a straightforward process if you follow the right steps. Whether you’re dealing with sound quality problems, connectivity issues, battery drain, or unresponsive controls, these five simple steps should help you get your PowerBeats Pro back in action. Remember to stay patient, and if the problems persist, don’t hesitate to seek assistance from the experts at Beats customer support. Enjoy your music without interruptions, thanks to these easy fixes for your PowerBeats Pro!

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Syed Humza Hussain is an IT student completing his degree in computer studies; He is working at Headphoneupdates as a Publishing Manager.

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